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just switched to fido

BH15
I'm a participant level 1
I'm a participant level 1

registered for direct withdrawal but my number was still being ported over.  will FIDO recognize withdrawing payments on the new number being ported over?

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello BH15,

 

  Welcome to the community!

 

  I understand you have just registered for pre-authorised automatic payments. You should note that if you are setting up the automatic payments for your first bill, you will also need to make a one-time payment to avoid late payment fees (see here). Your number should have completed the port-over by your second bill.

 

Hope this helps 😀

 

Cheers