Fido and Rogers email-to-SMS service is no longer available as of June 2023. Email-to-text functionality was shut down for both Fido and Rogers customers without any warning. A call to customer service confirmed that.
Emails sent to YOURNUMBER@fido.ca bounce back as undelivered. The response from the remote server was:
421 Closing Transmission channel
The recipient server did not accept requests to connect.
rr-mail.fido.page.ca. 184.108.40.206: timed out
rr-mail.fido.page.ca. 220.127.116.11: timed out
Thanks for the shout-out! 😀
There are some add-on options which are not advertised on Fido.ca. For example, the Premium Voicemail-to-text and Call Forwarding are available as standalone add-ons, yet are not shown on the add-on page. Similar to the standalone add-ons, if the email-to-text service is still available, customer service would need to be contacted in order to add it.
Hope this helps 😀
@KAPABLE-K I tried customer service, they can't help, they can't even do a test for me. @Original_Lucy I need to know if it is working before I subscribe. I used to have it from Rogers, i was able to send email to text by firstname.lastname@example.org, when I receive the text message, it would tell me i have a email, click yes to read and would tell me i have to subscribe the service. I didn't even get to that point with Fido. NO text message at all.
thank you. I want to test to see if it is really work before I add this add-on service, I tried to send myself but never get it from my mobile. Not ever a message saying I have message waiting click yes to read something.
Hello, again @rinalow,
I don't think Fido would sell you an add-on that does not work, I do not see any reason it would not work on your end.
You would need to reach out to customer service and see if they have a way of your testing it to ensure it works, In the past, I've personally had some agents enabling a feature to test while on the phone with them.
I just sent text to email to myself and it worked. I then hit reply and the address was email@example.com that was marked delivered but as of yet, I haven't received it.
I have a Windows PC and you can use a service called phone companion, but only when on same network, to answer texts and emails. But that doesn't seem to apply here. Also I receive text to email from friends but not the reverse. I'll look a bit further on this. Cheers
Good morning @rinalow , I see you are trying to send an email to text. I have been searching everywhere I can think of to figure that out. I tried forwarding an email to firstname.lastname@example.org. It appeared that it was sent but not delivered.
I also found posts from 2017 that the service was discontinued.