June 2019
Hi,
Is there is a way where long distance calling can be blocked from Fido so that children do not click on the number in the contact list and make long distance calls?
thanks
Solved! Go to Solution.
June 2019
Hey @water209
Yes, it's possible for us to add a restriction on the line that would block wireless services and Wi-Fi calls to International numbers (excluding calls to US and Caribbean numbers that have 1 as the country code).
If that's what you are looking for, don't hesitate to contact us directly so we can assist you with this.
We can also send you a private message here on the Community if you prefer. Let us know!
June 2019
Could you please send me private message?
thanks
June 2020
I also need need help with blocking long distance calling.
June 2020
March 2023
me too
March 2023
Hey @Np8,
We can definitely help you in order to add an international call block on your line.
There are several ways to reach customer service:
- On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line
- Via live chat on Fido.ca
- By writing us a private message on our social networks (Facebook, Twitter or Instagram).
Hope to talk to you soon.
July 2019