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how to block long distance calling

water209
I'm a participant level 2
I'm a participant level 2

Hi,

 

Is there is a way where long distance calling can be blocked from Fido so that children do not click on the number in the contact list and make long distance calls?

 

thanks

7 REPLIES 7

FidoCharles
Former Moderator
Former Moderator

Hey @water209

 

Yes, it's possible for us to add a restriction on the line that would block wireless services and Wi-Fi calls to International numbers (excluding calls to US and Caribbean numbers that have 1 as the country code).

 

If that's what you are looking for, don't hesitate to contact us directly so we can assist you with this. Smiley

We can also send you a private message here on the Community if you prefer. Let us know!



water209
I'm a participant level 2
I'm a participant level 2

Could you please send me private message?

 

thanks

 

imran555
I'm a participant level 1
I'm a participant level 1

I also need need help with blocking long distance calling.

Hey @imran555,

 

Welcome to the Community Smiley

 

I'll send you a PM to help. Don't hesitate to contact us here in the future for any account related inquiries.

 

Talk soon. 

 

 



Np8
I'm a participant level 1
I'm a participant level 1

me too 

Hey @Np8,

 

We can definitely help you in order to add an international call block on your line. 

 

There are several ways to reach customer service:

 

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

 

Hope to talk to you soon. 

 



Hello @water209


I'm sending you a PM now. Talk to you soon.