how can I pay fido bill automatically?

Reply
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

how can I pay fido bill automatically?

Hi,

I just got my credit card, so I hope to set up a automatic payment for my fido bill every month. But I don't know how. I tried to put in my credit card information but it didn't pay the bill automatically. Can anyone tell me how to set up an automatic payment step by step?

Thanks so much.

yyx

Accepted Solution

Re: how can I pay fido bill automatically?

Hey @yyx

 

Welcome to the community. 

 

The newly selected payment method only becomes effective as of the next cycle when it comes to pre-authorized payments. This means that you have to make a one time payment for the current bill but the next one will be taken automatically from your account.

 

Does that make sense? Can you confirm that you see pre-authorized as the payment method on My Account?

 

Thanks! 

View solution in context
Flag this to a Moderator
Message 1 of 4
1,201 Views
Former Moderator
Former Moderator
Solution

Re: how can I pay fido bill automatically?

Hey @yyx

 

Welcome to the community. 

 

The newly selected payment method only becomes effective as of the next cycle when it comes to pre-authorized payments. This means that you have to make a one time payment for the current bill but the next one will be taken automatically from your account.

 

Does that make sense? Can you confirm that you see pre-authorized as the payment method on My Account?

 

Thanks! 



Flag this to a Moderator
Message 2 of 4
1,199 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: how can I pay fido bill automatically?

Yes, I can see pre-authorized credit payment when I view my bill. So I mannually paid the bill for this month, and next month it will be paid automatically, right? I understand, thanks.

Flag this to a Moderator
Message 3 of 4
1,198 Views
Highlighted
Former Moderator
Former Moderator

Re: how can I pay fido bill automatically?

That's exactly it @yyx , you got it Smiley

 

Don't hesitate if anything else comes up!



Flag this to a Moderator
Message 4 of 4
1,186 Views