home phone voicemail showing message that doesn't exist

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I'm a Participant Level 1

home phone voicemail showing message that doesn't exist

My home phone voicemail seems to have screwed up.

 

It blinks showing there is a message and I have the beeping dial tone.

 

When I go into the voice mail it says I have 1 new message to listen press 1

 

I press 1 and right away it says I have no more messages for you. There is no time voice of length of message.

 

There is no option to press 7 to erase or 9 to save. When I press either 7 or 9 it doesnt do anything. 

 

I think I need my voie mail reset and cleared? 

 

Please let me know 

Thank you 

Tod

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Re: home phone voicemail showing message that doesn't exist

Hi @TARGETZ !

 

That's definitely odd. Sad

In order to have your voicemail cleared and reset, you'd need to reach out to customer service through any of our channels.

Alternatively, we can also send you a PM through the Community if that works best for you.

Let us know! 



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