fraud

[dhillongagan13]

hi i am a victim of fraud i called customer service how someone used my account and ordered a phn with plan they said u will receive a call from fraud department but i don't receive any call yet i am so worried 

[FidoSaad]

Hey there @dhillongagan13

Welcome to the community

I'm sorry to hear that you have not been contacted yet to receive a follow up on the situation. Have you had the chance to contact us again at these channels?

We can also go over your account here with you via PM if you prefer, let us know!

[dhillongagan13]

yes i contacted almost four times and they said they will contact you soon i dont knw when this soon will come 

[FidoKenny]

Let's verify this together.

I'm sending you a PM to get this looked into.

Talk to you soon.