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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24038 Views
  • 0 replies
  • 8 likes

Privacy breach or phishing scam?

K I'm almost certain that I am receiving text messages for someone else's account. I called customer service and they said it was a phishing scam. The links in the text messages have the https and the other persons full account number.... 

Changing ownership

My husband bought me a Fido phone for Christmas in 2012. I have paid for the phone all along but it's in his name. Recently we have separated and I wanted the phone in my name now. We have done everything asked of us to change this. But they do not a...

fayelorraine by I'm a participant level 1
  • 1070 Views
  • 1 replies
  • 0 likes

Good Review

I wanted to give a thank you & a proper good review for the help I got from my Fido support. The date I received help was today April 9th, 2021. It was regarding a payment that was disrupted due to my Visa protection & update. I had actually immediat...

Michele9 by I'm a participant level 1
  • 794 Views
  • 1 replies
  • 3 likes