Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
What’s going on fido??
Typing this from my heart and in a really disappointed state. So I transferred my account ownership to my dad who existed as a line on my account, I did this by calling *611. Out of the $100 transfer fee the first $50 was waived off by the first agen...
Resolved! Want to port back to Fido
I recently switched over from Fido to Virgin Plus. After I ported over, I got a call from Fido giving me some interesting offers that are not usually available and I had declined then. But, I am interested in those offiers and want to contact them ag...
Resolved! I want roaming deactivated!
I am travelling abroad. The moment I opened my phone, I received a text message saying FIdo roam has been activated and I will be charged $14 per day. I never asked for it and I don't need it!! I switched the SIM off - as I have a dual sim phone - bu...
Fido Winback
I recently switched from Fido and the very next day I recieved a call from the winback team i was offered a winback deal as well however the phone was disconnected in between I tried leaving a voicemail message as well however I haven't heared back f...
Resolved! No affordable plan for frequent travellers to US?
Hello, I have been a loyal Freedom Mobile customer for 14 years. I moved to Vancouver and switched to Fido last week because you guys offered me a good deal and potentially a better network. But now I am flabbergasted that you are forcing me to pay $...
