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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! SMS error 2
An interesting thing happened when sending messages last night. I had one friend that I just couldn't send a text to without it failing with a Fido error 2 message. I hit resend numerous times and it just wouldn't send. I had full bars and was on WiF...
postpaid to prepaid recharge
I am outside of canada and cant go for suspension of account. If i convert postpaid to prepaid then i have to give migration fee. After converting to prepaid, is there any obligation to recharge for particular amount to remain the number active? Migr...
How can I suspend my account online
Hi, I want to suspend my fido account for half year. I'm already abroad and I can't call fido .So ,is there a possible way can I suspend my account online?
mastercard invalid
I am a foreigner.I noticed that there was an amount owed to FIDO in the mail.So I tried to pay with my mastercard,'Unable to process paymentSorry, but this credit card information is invalid. Please check your card and try again.'and the payment didn...
Fido does not value Loyalty
We have been long-time loyal customers of Fido. Probably 8 years. We are paying $51 monthly (per line) for 4GB data. New customers can bring their own phone and get 20GB for $39 (or 50GB for $44). I called customer service and asked them to match the...
