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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Resolved! Unusual Data Usage on my cell phone

Hello,   I've been a Fido customer for over 10 years. I have a 6GB plan, which I have not gone over until last month. I got a message saying I'd gone over my limit.The strange part about it is that I use the same apps each day - Google Maps, Email, T...

dgalligan by I'm a participant level 2
  • 13073 Views
  • 18 replies
  • 2 likes

Resolved! FIDO ACCOUNT LINKED TO WRONG PERSON; identity theft; Fraud

Hello FIDO,Recently I received a debt letter from MetCredit, they told me I have some debt with FIDO, ask me to pay for the bill to FIDO. I feel very strange that I did not have any business with FIDO during that period(2017-2021 AUG 20). In addition...

YIQUN by I'm a participant level 2
  • 3558 Views
  • 7 replies
  • 0 likes

Resolved! my bill

I would like to know what  this charges are on my bill $56.26 ????? 

mamaison3699 by I'm a participant level 3
  • 963 Views
  • 1 replies
  • 0 likes

how to contact Fido over email

can anyone tell what is the email ID of Fido. I am trying to contact Fido over phone and chat service but these people are so busy. no one is responding.. I dont understand what kind of service they are providing.. If anyone from Fido see my msg kind...

ca_rohit by I'm a participant level 2
  • 20173 Views
  • 16 replies
  • 11 likes

Resolved! Blank voicemails

I get a random notification of getting a voicemail (upto 5 times a day) and when i check the voicemail and listen to the new messages its literally just a recording of silence. Nothing is being said. No background noises. When i check my call logs to...

Caseyinked1 by I'm a participant level 2
  • 23604 Views
  • 18 replies
  • 0 likes