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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

Declined financing

Good evening!I have been a client with Fido for around 7 years and have never had an issue with finance upgrades, I have gotten a new phone pretty much after any contract has ended. As of 3 years ago I added a line for my daughter and  brought her ow...

megan1232 by I'm a participant level 2
  • 474 Views
  • 5 replies
  • 0 likes

Fido Services Samsung S23 and customer services

I am still waiting for THE PRESIDENTS OFFICE CALL AND NOTHING. I RECEIVE A PACKAGE WITH NO LOANER PHONE. I HAAVE ALREADY PUT A FORMAL COMPAINT WITH THE BETTER BUSINESS BUREAU. FIDO WORSE CUSTOMER SERVICES AND TECHNICAL SUPPORT. THEY DONT HAVE NO LOAN...

Willy4 by I'm a participant level 1
  • 177 Views
  • 1 replies
  • 0 likes

Resolved! Data only plan SIM blocked on smartphone?

I read the thread about the data-only plan sim card using on a smartphone. It seems until last Tuesday it's still no problem. But I can not use my data only sim card on an LG G8 ThinQ.    Did Fido change policy to forbid data only plan sim card using...

Fineyan by I'm a participant level 2
  • 2741 Views
  • 3 replies
  • 0 likes