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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24208 Views
  • 0 replies
  • 8 likes

Resolved! Travelling overseas ESIM - Voicemail, etc.

Hello I want some information on travelling for a few weeks to one country overseas.  1. We intend to get an airalo esim. I don't wish to incur any other charges from Fido. I understand that to do this we can turn off cellular data for the physical s...

fd34 by I'm a participant level 3
  • 2659 Views
  • 10 replies
  • 0 likes

Still terrible coverage in Willoughby area of Langley

Looking through the threads, I read one from 2 years ago that had the same issues I am experiencing now around 83rd and 207A Street. The coverage is still terrible. I'm in a 5th floor unit facing north, so in the northwest corner of my unit I'm effec...

iamian by I'm a participant level 2
  • 5989 Views
  • 8 replies
  • 1 likes

Unable to use data

I just paid my bills few days ago but I am unable to use my data pack it is showing I have already used it which I am sure I haven't.

Dhawa by I'm a participant level 1
  • 371 Views
  • 1 replies
  • 0 likes

Resolved! How to separate phone bill

I live in BC . My son just moved to Montreal. He is 18th.  His account is under my name because he is minor in BC. We want to separate the bills. In Montreal he is eligible to open his own account under his name, his address, payment by his Visa. How...

Jk43 by I'm a participant level 1
  • 769 Views
  • 1 replies
  • 0 likes