Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
no confirmation email
Hi, I ordered a new phone on the morning of November 27 and still have not received a confirmation email as of this evening on November 30th. How long should this typically take? I read 24-48 hours in a different forum post, but I'm well beyond that ...
Smartphone has often full bars but no internet
Few places I go, I have full bars and 4G on my OnePlus 8T Smartphone, but nothing opens. At first I thought it was my Sim card so I changed the sim but still same issue.Any ideas why that's happening? Thanks
Resolved! Undisclosed setup fee being charged
I had recently bought a Fido sim for me and 1 for my wife as we got down at Toronto Pearson Airport. During the whole conversation not once did they mention that there would be any kind of setup fees. I remember I specifically asked the guy at the bo...
Worst service
Its a really ridiculous customer service.think before getting into fido service.they are not good responder and long wait time and still you will not get anything.be aware with the long distance charges.hate the fido nevere be in fido again郎:pouting_...
Long Distance Charges
Hi,Yesterday I received a bill for $400, just for someone else's mistake. I called Fido and they took no action at all. What happened was- I called Fido on Sept 13, for some adjustment to my plan, where the customer service lady told me that I have 1...
