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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Error code 500 when sending texts
Fido Error Message 500 when sending texts - this doesn't happen all the time but happens at least 3 times per week for the last 5 months. It's extremley frustrating, I turn my phone on and off and sometimes it sends the texts, other times it doesn't....
Legit SMS or not?
So yesterday I get an email from Fido, saying I had no phone number linked to my internet account. I go on my account, add my mobile. This morning I get a SMS from short code 3993 and 99% of the time I just mark all of these "verify anything" messa...
Some doubts.
I just got the news of my new phone shipping today. It tells me I need to provide a verbal signature when I sign for it, what does a verbal signature mean? I don't know this. The original text is You will need to provide a verbal signature for your ...
Fido bricked my new phone
I recently got a TCL 20s phone October 4th 2021, I dropped the phone and cracked the screen. I do not have device protection. I had my service sent it through the repair program to see if they could fix it, knowing that I would have to pay to have it...
Discounts applied - SECOND MONTH
I have 5 new lines with Fido: My line ( 45 - 10 -5 ) and 4 lines that are ( 45 - 10 - 5 - 5 ) all confirmed with Fido when I called up. ( Back to school promotion ) My first two bills when added up come to more than $100 more than they should be...
