OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Waiting for number to port over
Hello, I am supposed to have my old number port over to Fido but i got a text message from 647-448-9950 saying "Hi, its FIDO, we cannot transfer your number because the porting number user did not approve the port within the allotted 90 minutes. Shou...
Customer disappointed
With company all offering the same products, loyalty is the only tool company will have to retain their customers.when you break promises of commitment that customers will get their phone within a week and you don't deliver on your promise.Customers ...
Issues with my account after joining
Moved over to Fido 2 weeks ago and its been nothing but a headache. In the begining it was error after error getting my phone connected with porting my number in. And now since joining I can't access my fido account on any device to make changes. If ...
New device plan shocker
I recently switched two mobile phone plans on my account because my son and I needed newer phones. I found a pretty reasonable plan that allowed us to pay off the phones over a two-year contract. One of the phones was defective and Fido replaced it. ...
Phone price changes during checkout process
I am looking to upgrade my phone so I logged into Fido and searched what they had. I found a pre-owned S20 5G for $25.00/month from the original $61.88 as advertised directly above the $25.00. I started the checkout process and when I got to the revi...
