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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wait time for customer support
Hi, I am currently waiting for about 1 hour for customer support. If possible please add the waiting time information to the automated systems, letting the customers know what will be the approximate wait time. At least we can plan things ahead, with...
Resolved! Changing Voicemail Language
How can i change my voicemail from french to english without calling customer service
Waiting in chat for a specialist for an hour is so much no response.
I need someone to get back to me as soon as possible.
What’s wrong with Live Chat????????
Tried through phones, iPads and laptops but noting works!!!!!!!! Keeps showing " Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later. " I've tried whole day yesterday and ...
Temporary Freeze
How to temporarily freeze the account online . when you call Fido , the time taken for the service agent to attend is too long and thereby service is not received. Any suggestion
