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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst Service Ever
The worst customer service ever, if you call them you will have to wait for 2 hours, the reps are not good and alwasy will give you fake promises and their last answer will be our hands are tight. Will never recommed to anyone
Fido. One of the best out there
Although folks like to gripe. I find fido to be one of the very best providers going. Very happy with them.
Not texting
So my other phone is not working. I have a plan unlimited texting and talking but the texting does not work.
BAD BAD CUSTOMER EXPERIENCE
I have been with FIDO for almost 5 years now and over the years, my experience has been getting worse and worse. I ordered a new phone from FIDO as part of my FIDO account on November 29th. On November 30th, i got a call from Purolator advising that ...
Resolved! Winback team offer missing
Hi, I was offered an add on by the win back team , but they did not provided me the add on. When tried to call the Fido customer service they said they have updated the form and sent back to Win back team and they will call me within 24 to 48 hours. ...
