Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Transcript from Live Chat - Where is it?
I have been waiting for my live chat script from over 24 hours ago. Where is it?
Ripped off by Fido for roaming in US
I was in the US for 10 days in October. I turned off cellular data and roaming. I use my phone only when I had access to Wi-Fi. I made phone calls only using WhatsApp when I had access to Wi-Fi. Yet I was billed $12 a day. I am a retired senior on a ...
Poor Customer Service & poor value for money Spent.
Poor customer serviceI have been loyal fido customer since August 2009, it has been more than 13 years. (Total 160 months, i have paid more than $16,000 to Fido for its services)I guess its time to switch to a different carrier.I was on hold for 2.5...
My data not working
Hi, I changed my data plan on blackfriday and it says the paln was pending. Today I saw the same plan on my fido app,so i just click change paln and it confirmed. But after then my phone didn't have data service. I restart phone couple times and no ...
How much do I owe Fido if i cancel my contract today?
Hello All, I want to understand how to calculate the amount I owe Fido if I cancel my contract today? I still have 1 year left but there are better deals at the moment.
