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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Store Credit means free??

When I signed my plan I was informed that I also got $120 store credit with signing with Fido. Months later I'm scrolling through my cell phone bill and I see "Fido payment program for accessories". I've been paying/bought these accessories already??...

Andycherni by I'm a participant level 1
  • 295 Views
  • 1 replies
  • 0 likes

Resolved! Feeling looted and taken for granted

I have been using fido since March this year.After getting a sim from a Fido store in Toronto, I started getting calls from random companies and numbers asking for a man. Soon I realized it was the man who used this number before me. Unfortunately th...

DiyaDaz by I'm a participant level 1
  • 477 Views
  • 1 replies
  • 1 likes

I am in Mexico

How can I cancel my Fido phone i was trying to cancel before I move here in mexico Fido had problems so couldn't contacted to Fido Customer service    please contact me by phone or email *************@gmail.com + *** *******

jieunreid by I'm a participant level 1
  • 334 Views
  • 1 replies
  • 0 likes

Bill credit of $100 pending for too long

This is with respect to my concern regarding applying promised bill credit of the remaining $ 100 for my new BYOD Fido mobile plan. Per the plan's terms and conditions, this credit was supposed to be credited to my bill a few months back. Since then ...

Prasunjha by I'm a participant level 2
  • 724 Views
  • 3 replies
  • 0 likes