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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change username
Hello, I would like to change my Fido Community username. Thanks
Fido Customer Service Chat is Down
Is anyone else not able to use the customer service chat? Everytime I try and start one, whether it's on a mobile phone or PC, it just loads a blank page. Not sure where else I can let fido know.
One year contest
I was wondering where August and September's winners were? I also noticed that in June and July there were four exact winners, what are the odds of that? I'm starting to think that some of these contest are bogus and set up.
Resolved! Credit limit or suspended account due to unpaid bills?
When I signed up it showed on my paperwork an $800 dollar credit was applied to the account. My bill is only 250, apparently I am misunderstanding the conditions to which the $800 is available for. It appears that it doesn't allow for account suspens...
Phone delivery
Hi, I placed an order for iPhone 11 pro on July 19, but I'm still waiting for the phone to arrive. I've talked to your representatives 4 times and they have said it was back ordered but it would come soon, but it never arrived. How much longer do I h...
