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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
How to file a complaint billing issue
Fido are charging me for the phone that i returned and was confirmed on the other end that they already have it ,My bill rn is $1400 .The other agent advised me to pay only the monthly bill .. which i did now they are charging me late payment fees be...
unprofessional store sales person -Brampton
I visited for my number activations at the Fido Store located at Brampton, ON, Shoppers World location. The sales person was not even wearing a mask. Then he wore a mask. He was so lethargic to answer the queries raised by me. Actually i called him b...
Resolved! Receiving continuou Calls from a KOSOVO numbers every time different number
Hi,At 4:30am today I started recieving calls from Kosovo number ever time there is new number and I am getting calls every 5 mins what is going on is my number hacked or something???? +383 488885547+383 482288368 these are example number but every ti...
Fido holiday deal
Ppl I know who are Fido loyal customers get holiday deals for lower price recently but Fido wouldn't offer to me when tried online chat and phone call - have to switch to another provider even after using Fido for years. Other provider provides bette...
Rude in store customer service agent
Hello, I visited the Fido / Rogers Store store in cedarbrae mall Toronto today.I patiently waited for 45 mins in the line. At first the agent asked me at the door "What do you need" (rudely) whereas the roger guys were taking people inside and then a...
