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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Customer Service Experience!

On January 1st, 2023 I received a message that my bill is due!Shame on you fido. I would have more respected if I saw a message Saying "Happy New Year 2023! Thank for your continued service" Just a friendly reminder your bill is now ready or due! Som...

leiro2000 by I'm a participant level 2
  • 1296 Views
  • 3 replies
  • 0 likes

Printing Invoices & Payment Summary for the year

In preparation for my business income taxes, I wanted to print out a summary of my cell phone invoices and payments for the year. Unfortunately, the FIDO help line told me that there is no way to do this; instead I'd have to download or print each mo...

Beth6 by I'm a participant level 1
  • 976 Views
  • 1 replies
  • 0 likes