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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

Resolved! Alcatel Go-Flip goes straight to voicemail

My phone never lets me answer incoming calls if I am more than 15 seconds in getting to it.  In fact the caller does not even hear it ring - it jumps directly to voicemail.  I have been through the settings menu repeatedly - there are no call forward...

Rusty69 by I'm a participant level 3
  • 1265 Views
  • 1 replies
  • 0 likes

Resolved! Phone is out of stock

Sorry my English is not my first language so I used the translation told what happened with fido today I m so disappointed  I found that the price of my mobile phone plan has increased to $56 and 4 GB. Calls and texts are free without international l...

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Jing1028 by I'm a participant level 3
  • 1969 Views
  • 8 replies
  • 1 likes

Unfair calculation for July Outage Credit

I just found out the way Fido calculate the July Outage Credit is based on what you paid in your July bill (including ANY one time credit). Long story short, I suppose to receive my Refer-a-Friend credit in Feb 2022 (fido.sparkrefer.com website indic...

mec9t8 by I'm a participant level 2
  • 697 Views
  • 3 replies
  • 0 likes

Disappointment

I was a customer of Fido for over 6 years. But when I ask for competitive deals, which none of your loyalty department can offer, the surprising thing is that they let me go with another service provider without trying to offer anything. It was reall...

dev_6 by I'm a participant level 1
  • 480 Views
  • 2 replies
  • 0 likes