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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Roaming
When in the UK, I turn off all parameters on my cell phone and use my UK phone. However I do need to charge the phone on extended stays. When plugging in the charger Fido automatically contacts me with charges for roaming even though everything is tu...
Unfortunately we cannot complete your call as dialed
Please help fix this problem as I can't dial to any number
Exclusive offer
Today I was offered an exclusive offer of 5gig of data free. I already had currently 5gig bonus so I figured it would become 10gig bonus. I then received an email for the addition of 5gig bonus and followed with another email that had a removal of 5g...
Roaming charge
I regret using FIDO. They scam when it comes to data roaming, I was charged for data roaming on 3 lines that I have with them.Before I traveled I asked someone from the store about roaming and was told I will not be charge roaming as long as my roami...
Beware - setup service fee charged for online device activation
Activated new account online and was billed an activation fee despite screenshot of order showing that the fee was waived. Called customer service and was told that fee was applied automatically and that a request would be made to remove it on a futu...
