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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23681 Views
  • 0 replies
  • 8 likes

Fido winback offer not found on my account.

Fido Win back offered me $29/month for 50gb data. I was previously a fido user then transferred virgin plus but when winback called me ask why i switched i told them why, then they gave me an offer of paying 29 a month for 50gb data. I accepted it an...

Downpayment in store

Hi, I don't know why the system doesn't allow me to do down payment at fido store. Could anyone tell me what's the problem with my account? However, I still can make down payment online but I want to buy at store instead. 

atrin047 by I'm a participant level 1
  • 218 Views
  • 1 replies
  • 0 likes

Call from "Fido Ambassadors"

After I switched my phone number to another carrier, I recieved a call from a "Fido Ambassador". Is this a legitimate call? The phone number started with 1-833.

Max64mode by I'm a participant level 1
  • 161 Views
  • 1 replies
  • 0 likes