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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst Customer Service ever
Ive been a customer for 14 years now but seriously considering switching. First they force me to switch to Rogers internet and lock me into a 2 year internet contract. Now this week I tried to upgrade my phone. So 08/13 I ordered a phone to be pai...
received email Wellcome to Fido | Billing Confimation from Wireless Promo <sales@wirelesspromos.com>
Hi SATNISLAV G, This is to confirm thechanges you recently madeto your Fido account. For help and more information on how to get up and running with your new phone visit fido.ca/support. NEXT BILL Your next bill $35.63 will include your monthly fee...
Sent Back Phone, Want my OLD PLAN Back!
I had an excellent plan that fit me, at $43 a month for 30-40GB. I was forced to change to the $50 110GB + 1000US/1000Int'l plan. I do not need this as I rarely use more than a few GB of data. I sent the phone back and recieved confirmation that it w...
Did not receive SIM in mail
Hello, I registered for my Fido account on August 11, and still have not received an email confirming that a SIM card will be sent in the mail, and I have not received anything in the mail. What steps do I need to take in order to receive my SIM car...
Voicemail Access code not accepted
Both my wife's phone and mine are on Fido and we both retrieve our voicemail thru the same 587 voicemail number. Living rurally, we both use wifi calling as the LTE signal is weak. When getting voicemail directly from our phones, my access code work...
