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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to update sim card?
I am trying to update my new sim card. On the intructions its says to click "Update SIM card' but there I cant find this anywhere.
Resolved! About my mobile number
My phone number is already linked to other online account. maybe its a previous user. I need to connect my number to different websites and medias but i am not being able to do it. let me know what can we do? I don't want to use this number anymore
Resolved! Move number to United states
Can I keep the same number and change the service since I have moved to the states?
Resolved! Hello fido i have paid my bill but i did not get any receipt
Hello fido i have paid my bill by online banking ..but i did not get any receipt and still bill showing to me..
Resolved! Disappointed with Fido/Rogers Customer Service - Do Loyal Customers Even Matter?
Hi everyone,I’ve been a loyal Fido customer for about 4 years and had 2 lines with them. In July, I decided to cancel my service after getting a better deal from Freedom Mobile. Shortly after, I received a call from Rogers’ winback team offering to m...
