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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24279 Views
  • 0 replies
  • 8 likes

Changed phones, now visual voice mail isn't working

I was using a Note 20 Ultra, but it broke down yesterday so I moved to a Galaxy S22 Ultra.  (It was factory reset before I moved everything over from the Note) Everything seems to be working fine except the visual voice mail is no longer working.  I ...

Scam Call?

I Got a call from someone calling from Fido customer retention and promotion center. The number when they called was a Saskatchewan area code. And the number for a call back provided was (647)492-9787. Not sure if its a valid Fido call or not. Can so...

QTitania by I'm a participant level 1
  • 398 Views
  • 1 replies
  • 0 likes

Resolved! Contact

Why has Fido made it so incredibly difficult to speak with anybody about your account? I've been a customer for more than 20 years and I cannot get hold of anybody to discuss an overcharge on one of my bills. I will likely leave for another company. ...

SaucyJack by I'm a participant level 2
  • 27359 Views
  • 11 replies
  • 4 likes

Is it just me or does this happen to anyone else

Is it just me or does anyone else get message from Fido "we've customized an offer just for you" and when you open the message click on the link nothing happens?  I know it's the link cause it says click here.  This comes from my messages found here ...