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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2021
Fido’s 25th Anniversary Contest (October 14 - November 7, 2021) Click here (Highlight to read) First...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Need help changing my voicemail langauge to english
My voicemail is set to French and since I donot understand it I can not access my messages... I need help changing the language without calling customer service as i am abroad. Thanks
Refer a friend - Credit Not Received!
Hi folks, My friend joined Fido using my referral code end of Dec 2020. Months go by with no bill credit for either of us. I reach to Fido support. Nice guy checks both of our accounts are in good status, should get bill credit. But I should contact ...
Resolved! Fido timer ripoff
I have been on Fido's $10 a month prepaid plan for many years now, I very rarely use my phone, very ,very rarely, that is why this $10 a month plan suits me, with the very rare calls having to be made, or received, costing me 15 cents per minute. Jus...
Device Balance of $0
Hello, Just curious about a process. Both lines on my plan have a decive balance of $0, I would have expected my monthly price would have adjusted to reflect that I am no longer paying off my phones. Is this not the case? Is there any way to keep my ...
Poor customer service
Worst customer service ever. They have been told to keep repeating the same thing without looking at the situation and helping the customer. Spent two days in resolving a minor issue multiple reps , wasn't even worth the wait and repeating myself 100...
