Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How can I see the 5 days of roaming that I purchased so I can expense it?
Hi,How can I see the 5 days of roaming that I purchased so I can expense it through my company?
Resolved! Lost mobile need sim tracking
I lost my phone in Bus and now it's showing a location but it's been inactive for hours is there a way that Fido can help me find my phone I have my location enabled
I keep getting texts from 93995
For the longest time I've been getting texts from the number 93995. I ignored it thinking it's just another scammer. Today I realized that the texts has information about me that is correct but also sends other texts completly incorrect. The messages...
Resolved! Unable to get cable replacement
I hope this message finds you well. I am writing to bring to your attention an ongoing issue I have been experiencing with the recent purchase of a Samsung S22 through Fido.ca on Dec 28, 2023 On 2nd Jan 2024, I acquired/received the Samsung S22 as p...
