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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Why does Fido need a contact phone number?
I enter my contact number, and it says, "you cannot use a Fido number as your contact number". I try to submit no phone number, and it says I have to enter my 10 digit contact number. So I use a non existent 555-555-5555 as I only have the one numb...
Resolved! Where are my post of email issues?
Recently, I post and got some answers about email issues, its not finished yet. but today, I cannot find those posts, what happened?
Metropolis Fido official store does not represent a good customer service (Metrotown, BC, Canada)
I don't like the way the customer service handled my HTC one S phone problem. I had a problem with touch screen, they sent it back to HTC and they said they would call me if my phone arrived. However, it's been more than a month and I did not get a c...
Resolved! Prepaid: statement for accounting purposes - can a
Hi Manager,In prepaid accounts, can a letter/statement be drafted to state that a prepaid account was active (since when to when)? CRA needs something they can verify the prepaid phone expenses made to Fido (for each year) so the I can legitimate the...
Resolved! Text Messaging Add on question
I'm no longer under a contract, But I''m grandfathered in with the per second billing. 200 text messages For $5/month If I add this onto my plan would I still be grandfathered with the per second billing or would I be changed to per minute billin...
