General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24059 Views
  • 0 replies
  • 8 likes

Resolved! How does wifi work?

I've never had a phone that uses wifi, and I have no data in my plan so I'm a little confused. I can connect to my home wifi no problem, so if I start using my browser I won't be charged right? What about the facebook or twitter apps, can I use those...

aj2011 by I'm a participant level 1
  • 2768 Views
  • 1 replies
  • 0 likes

Resolved! Service provider issues regarding sent/received SMS

I've had my Sony Ericsson for almost a year and a half now.  Since about November I've noticed that I'm constantly receiving SMS/texts from my contacts anywhere from 10 minutes-4 hours later than they are originally sent. 10 minutes is not a big deal...

tods1 by I'm a participant level 1
  • 2892 Views
  • 1 replies
  • 1 likes

Resolved! I paid my refill to fido

I paid my refill with my credit card,the money was already deducted,but my account doesn't work at all even my phone doesn't work. I tried customer service and there is no way I can contact somebody live to help me in this matter, can someone help on...

nesterin by I'm a participant level 1
  • 2713 Views
  • 1 replies
  • 0 likes

Resolved! no network coverage

My phone just went to No Network Coverage, is this a phone issue or a network issue     ***Edited to add labels***

workinaussie by I'm a participant level 1
  • 2974 Views
  • 1 replies
  • 0 likes