city fido plan

city fido plan

city fido plan

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I'm a Participant Level 1

city fido plan

Dear fido, I recently just bought a blackberry curve from you guys, I also decided to go along with the city fido plan when i bought this plan it said that bbm was included and now its not im really upset about this and I would like there to be a free bbm put into my acount

 

 

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Accepted Solution

Re: city fido plan

Solved by I'm an Expert Level 2

They introduced free bbm after a certain date.   They said old plans that did not have this feature, all you have to do is simply call a customer care rep and they can add the feature onto your account.  They also said they do not change peoples plans on them to incorporate this feature and they gave me a good reason why, so I understand tat they cant change plans, and it makes sense to me to simply call them up and request the feature and they can easily put it on.  so hope you try that

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I'm an Expert Level 2

They introduced free bbm after a certain date.   They said old plans that did not have this feature, all you have to do is simply call a customer care rep and they can add the feature onto your account.  They also said they do not change peoples plans on them to incorporate this feature and they gave me a good reason why, so I understand tat they cant change plans, and it makes sense to me to simply call them up and request the feature and they can easily put it on.  so hope you try that