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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Where are my post of email issues?
Recently, I post and got some answers about email issues, its not finished yet. but today, I cannot find those posts, what happened?
Metropolis Fido official store does not represent a good customer service (Metrotown, BC, Canada)
I don't like the way the customer service handled my HTC one S phone problem. I had a problem with touch screen, they sent it back to HTC and they said they would call me if my phone arrived. However, it's been more than a month and I did not get a c...
Resolved! Prepaid: statement for accounting purposes - can a
Hi Manager,In prepaid accounts, can a letter/statement be drafted to state that a prepaid account was active (since when to when)? CRA needs something they can verify the prepaid phone expenses made to Fido (for each year) so the I can legitimate the...
Resolved! Text Messaging Add on question
I'm no longer under a contract, But I''m grandfathered in with the per second billing. 200 text messages For $5/month If I add this onto my plan would I still be grandfathered with the per second billing or would I be changed to per minute billin...
"Upgrade your phone" page not working
I've been trying to access the "Upgrade Your Phone" page on the website for the last couple of days and keep getting this: Error opening /com/fido/portlets/ecare/myphones/upgradehandset/UpgradeHandsetController.jpf followed by a stack trace showi...
