picture & video messaging add on in mb?

picture & video messaging add on in mb?

picture & video messaging add on in mb?

SOLVED
I'm a Participant Level 3

picture & video messaging add on in mb?

got a iphone on prepaid and on the site it says 5$ a month for 100 messages but cant add it on, the rep didnt mention this when i got it hooked up is it even available in this province 

 

 

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Accepted Solution

Re: picture & video messaging add on in mb?

Solved by Community Manager

Hi there,

 

This add-on is unfortunately not compatible with prepaid accounts. Picture / video messages would be billed on a pay per use basis ($0.50 per message sent to a Canadian mobile number | $0.75 per message sent to a US / International mobile number). 

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Community Specialist

Hi there blockdupp,

 

That add-on is for monthly customers only. To view the add-ons for prepaid customers, click here  



I'm a Participant Level 3

lol i am a monthly prepaid customer, it doesnt show on the site that i can add it on i even went to a kiosk and asked they said i gotta call in and get it sorted out, probably just gona wait til my next refill date to call in and get the run around from fido!

I'm a Participant Level 3

the thing i dont get is why i keep getting these texts telling me i can add it on

Hi there,

 

This add-on is unfortunately not compatible with prepaid accounts. Picture / video messages would be billed on a pay per use basis ($0.50 per message sent to a Canadian mobile number | $0.75 per message sent to a US / International mobile number).