picture & video messaging add on in mb?

[blockdupp]

got a iphone on prepaid and on the site it says 5$ a month for 100 messages but cant add it on, the rep didnt mention this when i got it hooked up is it even available in this province 

***Edited to add labels***

[FidoStephane]

Hi there blockdupp,

That add-on is for monthly customers only. To view the add-ons for prepaid customers, click here  

[blockdupp]

lol i am a monthly prepaid customer, it doesnt show on the site that i can add it on i even went to a kiosk and asked they said i gotta call in and get it sorted out, probably just gona wait til my next refill date to call in and get the run around from fido!

[blockdupp]

the thing i dont get is why i keep getting these texts telling me i can add it on

[FidoStephen · Accepted solution]

Hi there,

This add-on is unfortunately not compatible with prepaid accounts. Picture / video messages would be billed on a pay per use basis ($0.50 per message sent to a Canadian mobile number | $0.75 per message sent to a US / International mobile number).