Exceptional customer experience

Exceptional customer experience

Exceptional customer experience

Maryfiona25
I'm a Participant Level 1

Exceptional customer experience

I am writing to express my appreciation to Elizebeth for her outstanding customer service. I visited Markville Fido store in Markam on Thursday night, Feb. 6, 2014 to pick up a newly upgraded phone. Elizabeth was very attentive, friendly, helpful and impressively knowledgeable about the products. She seemed genuinely interested in helping me set up my new phone eventhough there is no sales involved. Please kindly let Elizabeth and her manager know that her efforts did not go unnoticed. Her great customer service certainly makes customers feel respected and valued. Thank you!

 

 

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1 REPLY 1
FidoStephane
Community Specialist

Awesome feedback Maryfiona25!!

 

I'll be sure to forward this post to her and her manager!

 

Thanks!