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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Resolved! No data plan, can't use WiFi like I was told I could

Just re-upped my subscription for two more years, Kept old plan with no data. Got a Samsung Galaxy Ace II x and was told i could use WiFi. Everytime I connect fido won't let me connect to the internet and says I need a data plan. Did I get told wrong...

progpunk76 by I'm a participant level 1
  • 4979 Views
  • 2 replies
  • 0 likes

Resolved! Number Porting

Porting a landline number to a cell phone. Can this be done on fido network?    

figene7 by I'm a participant level 3
  • 3722 Views
  • 1 replies
  • 0 likes

Resolved! new phone - same plan

I purchased a new unlocked Moto g phone. Purchased a micro sim from fido, and had them switch my account to the new phone. I can sent text messages, but I am not getting them from others. They are going to my old phone, even though I have taken the o...

sllewellyn by I'm a participant level 2
  • 2816 Views
  • 3 replies
  • 0 likes

Resolved! Exchange LTE Nano Sim Card for LTE Micro Sim Card?

So I currently have a LTE Nano Sim card that I was going to use with my iPhone 5 but I did not end up using it. It is still attached to the card. My question is if I am able to exchange the Nano sim for a LTE Micro Sim. The sim has never been used be...

kaytee604 by I'm a participant level 1
  • 2505 Views
  • 1 replies
  • 0 likes