Network 4g unavaible

Network 4g unavaible

Network 4g unavaible

frederick
I'm a Participant Level 1

Network 4g unavaible

Hello,

 

I accidently dropped my phone on a solid surface and afther this my  4g network is disconnected. 

There is no way i can manually connect to the 4g network. There is only the network on wi-fi connections that i still can connect too.

 

I'd like some assistance to get back my 4g network on my phone ( 4g galaxy infuse s)

 

Thank you

 

***Edited to add labels***

1 REPLY 1
FidoStephane
Community Specialist

Hi there frederick,

 

Are you still able to make calls? 

 

If you can only log on to WiFi it sounds to me like that drop might of dislodged your SIM