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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23964 Views
  • 0 replies
  • 8 likes

Resolved! What is the Expiry date for Prepaid addons?

Im using fido prepaid services and the rate for each text is now 25 cent/text, which is absolutly riduculous. I plan to add the 5 dollar text add on for 250 but i have no idea when it will expire . Will it end one month after i purchase it or will it...

TeaTime by I'm a participant level 3
  • 3588 Views
  • 3 replies
  • 0 likes

on-line billing

Hi, I cannot access my on-line bill. I have problems every time I try to access it. I can access my account but it does not give me the option to view my bill. I called about the this 3 weeks ago and the service rep I spoke to said that it was becaus...

budcat by I'm a participant level 2
  • 3401 Views
  • 5 replies
  • 0 likes

Resolved! iPhone 4 Data tethering

Hello, I am using an iPhone 4 in a 3 year contract with 1 year left. The data plan I am using is a flexible one. Now I want to use my laptop to go to internet through my iPhone. I knew that the data tethering is off because of the plan. My questions ...

brucewang by I'm a participant level 2
  • 2360 Views
  • 1 replies
  • 0 likes

Resolved! Dialing 1 for Long Distance

Is there a way to turn off the message that tells me this is a long distance call and I have to dial 1 next time?   Thanks     ***Edited to add labels***

timsurfer by I'm a participant level 1
  • 2197 Views
  • 1 replies
  • 0 likes