General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Why are advertised credits not applied????

Upgraded Feb. 26 to Nexus 5, website states cost at that time was $150 but when renewing, cost is $50, Fido rep confirmed this, when I renewed I was also promised an extra $50 credit toward my remaining subsidy.  Picked up the phone from the dealer t...

cb519 by I'm a participant level 1
  • 1995 Views
  • 1 replies
  • 0 likes

Resolved! Data on unlocked phone

i change phone is not fido but unlock phone .everithing works but my data no. somebody can help me please?     ***Edited to add labels***  

andon by I'm a participant level 1
  • 1959 Views
  • 1 replies
  • 0 likes

Resolved! No data plan, can't use WiFi like I was told I could

Just re-upped my subscription for two more years, Kept old plan with no data. Got a Samsung Galaxy Ace II x and was told i could use WiFi. Everytime I connect fido won't let me connect to the internet and says I need a data plan. Did I get told wrong...

progpunk76 by I'm a participant level 1
  • 4875 Views
  • 2 replies
  • 0 likes