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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24018 Views
  • 0 replies
  • 8 likes

Resolved! Cost using Fido when traveling & calling from the United States

Trying to find opinions about Fido's travel pack to the USA???  I had to purchase a plan because I am still locked in a contract with my I phone for 12 months and could not change my plan while vacationing to reduce my monthly charge + pay the $80.00...

DF3 by I'm a participant level 1
  • 4288 Views
  • 6 replies
  • 0 likes

prepaid plan is not working

I have A  $15 unlimited text plan only, unlimited incoming and outgoing texts. This is the 2nd time I noticed Fido has screwed up my plan, had to get it cleared up last month too. My unlimited text plan is good until May15 2016, but today? I am not a...

derekbarclay by I'm a participant level 1
  • 1404 Views
  • 1 replies
  • 0 likes

Wrong Data Usage

I have a 300mb data per month,and just last week, My accumulated data (ever since I got this phone last Oct) was 2.9 gb. I also checked my data in fido, and still have less than 100mb left. My accumulated data as of now is 3.0gb, which means I only u...

sassysaphire by I'm a contributor level 1
  • 2037 Views
  • 1 replies
  • 0 likes

Resolved! voicemail

I got voicemail but I can't get access to it when I press & hold on "1". I can't find any other way to get acess to it. Any help?    ***Edited to add labels***

guest2 by I'm a participant level 1
  • 1731 Views
  • 1 replies
  • 0 likes