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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can you end your contract early for free?
Does Fido allow you to upgrade your device for free before the time your contract ends? When I was with Virgin you could upgrade your phone for free about 3 months before the actual contract end date, hoping it’s the same or something similar here.
Spotify charged on my first month.
I just got my first bill after activating a sim card on the 15th and I noticed a charge for spotify. I have the app on my phone but i pay directly through spotify so I dont know why I would have been charged for it. It is a pulse plan as well
2GB data bonus
Hi, for the $70 text talk data medium plan: it says there is a 2 GB bonus and $10 off for 12 months. Is the 2 GB extra permanent, or just for 12 months?Also, the web site says that I have to go instore to use my Fido dollars, would the $25 processing...
Resolved! Porting Ontario Fido number to Quebec.
Hi I am living in Ottawa, Ontario for more than 3 years and i am using the same mobile number from the day 1. (I am currently with FIDO). Now that i will be moving to quebec ( probably Gatineau or Montreal), how can i port the same number wi...
Resolved! How can I check the usage of my data top-up?
I used up my data this month, so I just called Fido (611) and added a 2GB data top-up. But how can I know if it was added successfully? And how can I know the usage of my data top-up? I cannot find any record of this top-up in my account through both...
