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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

Resolved! Loading prepaid

y am i not able to reload online???? so frustrating! site is either sayin technical diificulties of that i have reached my limit on refills? i have a limit??     ***Edited to add labels***

Pamcarm by I'm a participant level 1
  • 1838 Views
  • 1 replies
  • 0 likes

Resolved! Need a Fido plan made specifically for Airline employees

I work for an airline in Canada.  I own a Smartphone with a data plan.  I spend the whole year traveling overseas, mostly in Europe, Latin America, the US but also elsewhere.  There are several thousand flight crews are in my situation.  In our type ...

Gilou by I'm a contributor level 1
  • 2603 Views
  • 3 replies
  • 1 likes

Resolved! Allow value pack customers to disable voice mail

I wish there was a way to turn off voice mail.  I like the savings and features I get with a value pack, but absolutely despise having voice mail.   If I remove the value pack and get the options I want separately, I spend more money (and I can't get...

Tarv_ by I'm a contributor level 1
  • 3423 Views
  • 4 replies
  • 0 likes

Resolved! Change numbers wthout cancelling

Hi, Is it possible to replace my actual number with a new one (for my actual phone, with contract) but to be able to use the previous number on a prepaid plan? Is it something I can do or am I gonna lose this number?     ***Edited to add labels***

LP2410 by I'm a participant level 2
  • 3663 Views
  • 4 replies
  • 0 likes

Resolved! New cycle - usage not updated on My Account

Hi everyone, I'm wondering if this has happened to you too. It's been 2 days since my billing cycle ended; I've paid my fees; and I've noticed that when I check the "Usage", it still hasn't refreshed back to 0 minutes.   What should I do? i'm afraid ...

greendisc by I'm a participant level 1
  • 4384 Views
  • 2 replies
  • 2 likes