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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Balance brought forward
I am recieving the message "balance brought forward" because I paid my March bill a day late last month. My current bill still says I owe the amount for March and April combined even though my payment history shows the payment made in March. Can some...
Resolved! Fido-EXT
Hi there, when I manually search for networks on my S7, it shows TWO networks Called "Fido-EXT" alongside the original "Fido" network. What carriers are these networks? Who are Fido's Canadian Partners in other words. Telus, Rogers, Bell etc. A...
Resolved! Travelling abroad
Hello . We're planning to travel abroad this summer and I wanted to know if i can still use my phone with 2 year contract with fido if i bring it there even if I don't use the roaming thing ? I'm only concern with the phone .
Resolved! Software update question
I am thinking about the samsung s8 and wanted to know how often are the major updates, is it once a year like apple and if so is there atleast security updates monthly or every other month .....
Need help update my new sim card for prepaid plan
Hi guys~ i lost my fido sim card, so recently i just order one, but i realize you cant update it online so i figure i'll come here for help. My Account number is: ********* Number: ***-***-****. Fido Sim number: **** **** **** **** ****. PS: ...
