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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! I want to be served in French.
I WANT TO BE SERVE IN FRENCH So I’ve tried everything (really close to it) i just want to be helped by a french speaker. I have details that I can communicate well in english to ask and receive Thanks
Not receiving password reset from Blackberry ID
I forgot my Blackberry ID password. Blackberry sent me password reset emails to my-phone-number@fido.ca (the email I used to register my Blackberry ID) in order to click the link to reset my password, but those emails never show in my-phone-number...
What's the Data Over Usage Rate?
I already used my basic plan data. How much is the extra data fare?
Resolved! Getting a data cap?
It's great to have data, but going over and being charged isn't fun. Is there anyway to get Fido to turn off your data once you reach your limit, this way you won't go over your data limit when you are using it? I want to avoid any future charges tha...
Voicemail access loop
Whenever I enter my voicemail pin, I keep getting that message saying, “who’s calling please? Enter your acces code, then press pound.” After entering my password 3 times correctly, it stops asking me for my password and then say “see you next time,”...
