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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24079 Views
  • 0 replies
  • 8 likes

Done with Fido. Fake loyalty program.

  Hi guys. Just want to sharing how am I receiving totally unfair service that compare to other "loyalty customer".   As a loyalty customer, I have been with Fido at least 5 years and not using cheap plans. However, recently my brother received a loy...

Lo66 by I'm a participant level 1
  • 1458 Views
  • 2 replies
  • 2 likes

Where to find data usage?

I find it incredibly frustrating to see what my Data usage has been for the past 12 months? Where is this on the Fido GUI? Do I need to pay to see this information? 

Resolved! Scam FIDO text message

Hi, I received a text message from FIDO, saying that I am going to receive 82.12 CAD due to a temporary mobile service stoppage.  Could you please tell me if that is legitime?

yolaine41289 by I'm a participant level 3
  • 1717 Views
  • 3 replies
  • 0 likes

Plan which include roaming in USA

Two Canadian carriers now have plans that include Canada and USA roaming for $50 a month. Has anyone heard if Fido will get competitive and join.

JC409 by I'm a participant level 2
  • 16648 Views
  • 7 replies
  • 0 likes