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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23770 Views
  • 0 replies
  • 8 likes

Resolved! This message looks very suspicious, Fido, is this from you?

some one with this number (647)200-2924, sent SMS to my number:"Fido Solutions:. Your monthly bill was overcharged in 2023, and Fido is offering a $45(CAD) compensation via email money transfer for the new year.Please proceed to: :backhand_index_poin...

Focuscope by I'm a participant level 1
  • 1553 Views
  • 1 replies
  • 0 likes

Fido Data Plans: Missing Carrier Alerts

Hey everyone, Just wanted to bring attention to a frustrating issue I've been having with my Fido data plan. While we all know data-only plans can't send/receive regular texts, Fido alerts (account updates, SIM changes, Fido 2FA) were always the exce...

Confusedhere by I'm a contributor level 3
  • 553 Views
  • 2 replies
  • 0 likes

Resolved! Not connecting to cellular data

I've just returned from my travels. Where I had my phone on airplane mode for about 2weeks. I've not been able to connect to Fido LTE network. I have no internet unless I'm at a place with free wifi.before someone tells me to restart my phone. I've a...

Ravennly by I'm a participant level 3
  • 1292 Views
  • 4 replies
  • 0 likes

Resolved! Delete My Account on Fido?

Is it possible to delete a registered online account? I want to change the email address where the bill is sent to. But the new email I want to use is already registered - I registered it the other day (mistakenly) and could't connect any account. So...

kathyy by I'm a participant level 1
  • 1673 Views
  • 3 replies
  • 0 likes