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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Need to give 50$ 100 gb
I purchased a new I phone 14 and the plan is 50$ for 60 gb but I find 50$ 100 gb now can I able to to change the sim + phone because I find freedom better as it is giving a good deal.
Fido ripping off old customers?
Can anyone on here please help me understand why Fido always looks to rip off old customers? It's absolutely hilarious that almost every single one of their new and much better plans are ONLY for "new activations" or "device upgrades".Right now, I ha...
Error while attempting manage temporary suspension
Hi, I have tried several times to activate temporary suspension since May 11 th 2024 (today is 13th), and each time I get an error attached below. Please advise on how to fix this.I also have a request to Fido management: Please allow temporary susp...
Let me help as requested. Do not interrupt your customer while he/she engaged with their online account area. They paid for t
I logged in because a community member asked a question. While I was typing my response, a survey window popped up and the typing window disappeared. It seems like you are not properly addressing the concerns of customers who pay your salary. Instead...
Resolved! Complain about my account that has been cancelled but still they are requiring to pay for bills
Hello, I just want to complain my Account. This is the worst app ever. While I am in the embassy they offer me something and said it was free. After that someone call me and ask for my details and address and said it was free sim card. I never subsc...
