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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Formal complaint
Simply put, Fido changed my mobile phone number without authorization, charged an activation fee after I had not activated and cancelled my account, and then sent me an email asking for money. Details: Fido Promotions got my old cell phone from Roger...
Resolved! promised discount does not show on my account
I was promised by the sales call and confirmed by the customer service representatives that a $10 off discount would be applied to my account and call me back in 24-48 hours, but no phone call from fido for a long time.
Callers from Samsung get an old voicemail greeting
I have an iphone 13. People who call me from a Samsung device get a special voice mail greeting that I deleted 3 months ago. I changed my settings and only have a current voicemail. People who call me from iPhone get my current greeting, its seems t...
Resolved! Deducted unnecessary international call charges
I have 1000 min international calling per month but in May billing they changed me $3 for international calling which I got complementary so I called customer service and explained and they ready to credit this amount in next bill but in June billing...
Resolved! Cannot upgrade Online Suddenly
Was working before i got all the way to the confirmation page earlier and decided to save it for later to consult the wife on weither it was in the budget to get the new phone and now when i go back i suddenly cannot get past step 2 i get We're sor...
