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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Live Chat
I have never been more frustrated, it's probably a good thing I am unable to contact someone about the internet because it wouldn't go very well for them, but I've been trying all morning to contact fido support through the live chat, I try clicking ...
Wrong billing amount
Hi, I was charged for roaming while I'm 100% sure I wasn't using it. It just looks like they copied my previous month bill. How can I have my invoice corrected so I don't have to pay extra 200$ that I never spent?
Resolved! Samsung S7 unlocked Sprint phone no mms
Hello I have a Samsung S7 unlocked Sprint cell phone on the FIDO networkI can make phone calls and receive text messages.The data works fine with google, FB, etc..I have put in the APN's as suggested by the various FIDO boards But I cannot send or r...
WIFI printing
My wifi printer does not show my WIFI network so I can not connect for wireless printing, I live in condominium and all networks around my apartment are displayed. Any idea how to fix it. I tried reboot my router(hitron) but to no avail.?
temporary suspension fee
Hello,At the beginning of this month, I have contacted the customer service for a temporary suspension started on March 13, which is the start date of my current billing cycle(March 13 to April 12). Please note that my service was indeed suspended si...
