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Wrong billing

Varun_04
I'm a Participant Level 1
I'm a Participant Level 1

Hi!

 

I purchased the fido sim last month. And the plan which I subscribed for is of 55$ per month. 

Which on some student offer was reduced to 45$

45 $ + some service charge and tax should not exceed 90$ but in my bill it is showing 96$.

I think the offer was not applied to the sim!!

 

Please look into the matter as soon as possible.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Varun_04,

 

Did you look at your invoice to see what you got billed for? I would suggest you start there and if there are any discrepancies then you should reach out to customer service through any of the available methods listed here.