Wrong billing

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I'm a Participant Level 1 Varun_04
I'm a Participant Level 1

Wrong billing

Hi!

 

I purchased the fido sim last month. And the plan which I subscribed for is of 55$ per month. 

Which on some student offer was reduced to 45$

45 $ + some service charge and tax should not exceed 90$ but in my bill it is showing 96$.

I think the offer was not applied to the sim!!

 

Please look into the matter as soon as possible.

Accepted Solution

Re: Wrong billing

Hello @Varun_04,

 

Did you look at your invoice to see what you got billed for? I would suggest you start there and if there are any discrepancies then you should reach out to customer service through any of the available methods listed here.

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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: Wrong billing

Hello @Varun_04,

 

Did you look at your invoice to see what you got billed for? I would suggest you start there and if there are any discrepancies then you should reach out to customer service through any of the available methods listed here.

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