Winback email no call

[meli1432]

Why send an email to come back and to expect a call and no one calls or offer. Why make me get interested in coming back when obviously you guys don’t even care. It’s been a week and nothing. I called in to get info and the customer service said there is nothing. What a waste of time. 

[meli1432]

No I will not be accepting this as a solution if no has contacted me or done anything. I’ve provided my contact numbers and still got no where. So do not send me an email to accept this as a solution. This goes to show a week in on this forum and got me nowhere with you guys. This was just a useless run around. 

[FidoVanessa]

Hey @meli1432!

We sent you a PM. We can continue from there.

[FidoFaiza]

Hi @meli1432, 

I am sorry to hear you were not contacted by our Winback team. They have been quite swamped lately and have had longer than usual delays in getting back to everyone. We'd love to have you back with us and I will be sending you a PM in just a bit to see how I can help. 

Thanks!