Wifi Calling on Pixel 3 Not Working

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I'm a Participant Level 2
I'm a Participant Level 2

Wifi Calling on Pixel 3 Not Working

I've gone through the setup, entered in the 911 address, got and entered the 6 digit pin. Am at the point where Fido says it is working on registering it and will follow up with a text message when complete. It's still not working and haven't received a text after 2 days.

 

How long did it take other people to get set up with wifi calling?

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Moderator
Moderator

Re: Wifi Calling on Pixel 3 Not Working

Hey @squirtst

 

You should receive the registration text right away. 

 

Make sure that your device has been purchased from Fido. If you have a non-Fido device and no conflicting services, Wi-Fi Calling may work, but we can’t assure that the feature will work properly.

 

 

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Wifi Calling on Pixel 3 Not Working

@FidoVanessa It is purchased through Fido and still no registration text has arrived. Wifi calling isn't working.

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Former Moderator
Former Moderator

Re: Wifi Calling on Pixel 3 Not Working

Hey @squirtst


You can try to follow this walkthrough for how to set up the wifi calling feature on your device. Let us know how it goes! 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Wifi Calling on Pixel 3 Not Working

Done that already. Went through everything that can be done on my end. I get a message saying "Thank you for your pateince. We're porcesssing your Wi-Fi Calling registration. You'll get a text when it's done. It could take a few minutes to complete. Sorry for the wait."

 

The text message mentioned never arrives and I never get a wifi calling icon.

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Re: Wifi Calling on Pixel 3 Not Working

Hi @squirtst!

 

In that case, I'll send you a PM shortly so we can take a look at your account to help you with the Wi-Fi calling.

 

Talk to you soon. Smiley



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