Where can I see when my contract ends?

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I'm a Participant Level 1
I'm a Participant Level 1

Where can I see when my contract ends?

I'm looking to find out when my contract is up ...

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Re: Where can I see when my contract ends?

You can login to you Fido account if you haven't already done so its free to do. Click on the phone number you want the info for then scroll down tot the bottom and under My Device you will see free upgrade the date there is when your contract ends.

 

 

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Solution

Re: Where can I see when my contract ends?

You can login to you Fido account if you haven't already done so its free to do. Click on the phone number you want the info for then scroll down tot the bottom and under My Device you will see free upgrade the date there is when your contract ends.

 

 



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I'm a Participant Level 1
I'm a Participant Level 1

Re: Where can I see when my contract ends?

I tried the method described and I can see my device, but there are no dates displayed.

 

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Former Moderator
Former Moderator

Re: Where can I see when my contract ends?

Hey Tuna001, 

 

Is it possible that your agreement has already ended? The info should be there otherwise. 



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I'm a Participant Level 1
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Re: Where can I see when my contract ends?

I don't think the is valid. I don't see a date
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Moderator
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Re: Where can I see when my contract ends?

Hey @Merh

 

The steps provided by @KAPABLE-K are accurate and this is where your agreement date should be displayed. 

 

Can you test it out from a different browser? You'll also need to make sure that you're subscribed as the account holder for the log-in credentials to My Account. 



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I'm a Participant Level 1
I'm a Participant Level 1

Re: Where can I see when my contract ends?

Hello.

Where on Fido.ca can I see the length of my contract?


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Former Moderator
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Re: Where can I see when my contract ends?

Hey @neil33!

 

Welcome to the Community Smiley 

 

All the contracts we offer are for 24 months. 

 

Hope that helps! 



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