Was promised different deal than provided

[Jatinderssomal]

On the phone i was given a different deal by custiner service agent but they sent a big bill including the price of phone which was promised for $0 bill down payment. Total fraud they have done. Now they are saying it was mistake.. and cannot correct it. Put it all on customer. What should we do then

[FidoPhilippe]

Hey @Jatinderssomal! Philippe here. Welcome to the community.

I'm sad to read about your situation. No one like to receive an unexpectedly high bill! That said, we would need to access your account to see what happened. I recommend you contact us here, to see what can be done or, alternatively, you can request a PM from the community for assistance.