Want to change my plan but no customer service available

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I'm a Participant Level 2
I'm a Participant Level 2

Want to change my plan but no customer service available

I want to change my plan to 9GB for 50CAD but am in a loop of web pages, none leading to a person, live chat or number. Getting quite frustrated https://www.fido.ca/consumer/contact-us leads back to here!!!

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Re: Want to change my plan but no customer service available

Hey @Esiotrot

 

If you're eligible for this plan, you will be able to change it from your online account, on fido.ca. Were you able to reach out customer service? You can also reach out to Facebook or Twitter for assistance. 

 

Let us know if you were able to change your plan!



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