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Waiving Service Fee and $10 credit each month for 24 month

I'm a participant level 1
I'm a participant level 1

Hi there,

I was told to wait for the waiving fee ($45 service fee plus $10 credit each month for 24month)to happen on my second or third billing, but it didn't happen. I made a phone call to customer service and was told it would be waived on the forth billing. It didn't happen either. Could someone help me look into this please?


Former Moderator
Former Moderator

Hey! We'd love to look into what happened and get this resolved for you @Cici123 Smiley


We're going to have to check out your account. I'll send you a PM, see you there!