cancel
Showing results for 
Search instead for 
Did you mean: 

WORST NON-EXISTENT “CUSTOMER SERVICE”

Ty6
I'm a Participant Level 1
I'm a Participant Level 1

No human beings only automated menu bullsh**. I HATE Fido and they obviously hate their customers. I’ve been with these guys for OVER A DECADE and I’m paying out ALL my lines and switching in January. Absolute garbage phone company 

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey @Ty6

 

Your loyalty means everything to us. Thank you for choosing us!

 

That said, we are sincerely sorry to hear that's how you feel about us. It's not the impression we want our customers to have of us. Our goal here to make sure our customers are assisted in their queries.

 

Can you please tell us a little bit more about what happened?

 

I can send you a Pm right here to go over your concerns or you can contact us through other channels. It's good to know that you can reach out to us through live chat or on call for an immediate responses.