Voicemail full because of sms notifications

Voicemail full because of sms notifications

Voicemail full because of sms notifications

SOLVED
I'm a Participant Level 1

Voicemail full because of sms notifications

I always delete my voicemails by pressing 1 and I also delete the sms notifications.  After awhile it says my mailbox is full because of these sms deleted but stored notifications.

 

Where are they?  How can I delete them?

Accepted Solution

Re: Voicemail full because of sms notifications

Solved by Senior MVP Senior MVP

Hello Judyreidster,

 

  Welcome to the community!

 

  The actual voicemail messages are stored on in your mailbox on Fido's voicemail servers. When you receive a SMS notification, those are stored on your phone. Deleting the SMS notifications from your phone has no bearing on the messages stored on the servers.

 

  Unless they changed the system recently, pressing 1 does not delete the voicemail messages. If you wish to delete the messages without listening to the entire message, you would press 77. Once the message has completed playing, you can delete the message by pressing 7 (see here under Managing your Messages).

 

Hope this helps 😀

 

Cheers

 

View solution in context
2 REPLIES 2
Senior MVP

Hello Judyreidster,

 

  Welcome to the community!

 

  The actual voicemail messages are stored on in your mailbox on Fido's voicemail servers. When you receive a SMS notification, those are stored on your phone. Deleting the SMS notifications from your phone has no bearing on the messages stored on the servers.

 

  Unless they changed the system recently, pressing 1 does not delete the voicemail messages. If you wish to delete the messages without listening to the entire message, you would press 77. Once the message has completed playing, you can delete the message by pressing 7 (see here under Managing your Messages).

 

Hope this helps 😀

 

Cheers

 


I'm Qualified Level 1

Hi @judyreidster,

 

The sms notification won't cause your voicemail to be filled. You need not press 7 to delete not 1.