Voicemail failed

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I'm a Participant Level 2

Voicemail failed

I’m having trouble with voicemail on my new iPhone. The calls do not go to voicemail and callers get a busy signal after lots of rings. When I try to call voicemail by pressing and holding 1 it says ‘voicemail failed’. I cannot get through to Fido on-line or by phone. Anyone know how to fix that?

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Re: Voicemail failed

Hey Gov1,

 

Welcome to the Community Smiley

 

Can you please try to dial the voicemail retrieval number manually and let me know if that works? The number is +1 416 821-6549.

 

To program the voicemail retrieval number on your iPhone, dial *5005*86*+14168216549# on your phone.

 

Keep me posted if this changed anything.

 

 



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Re: Voicemail failed

Nope.  That did not work - I had to call in to have it fixed. - all good now.

 

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Re: Voicemail failed

Alright, happy to learn that it was sorted out Smiley



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