Voicemail Call Failed

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I'm a Participant Level 1

Voicemail Call Failed

Hi, I have an iPhone 7 and can't set up visual voice mail. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab.

 

I verified I have Visual Voice mail included with my (older) plan. I have also already reset the network settings which didn't help. Is there anything else I have to do to set it up?

 

Thank you,

Mike

 

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Re: Voicemail Call Failed

Hey there @Martel !

 

Welcome to the community. Smiley

 

 

I'm sending you a PM so we can check that out! 



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I'm a Participant Level 1
I'm a Participant Level 1

Re: Voicemail Call Failed

Hello, 

I keep getting call failed message when I tried accessing my voicemail on my iphone 7 today. I checked my new plan that I just upgraded to yesterday and voicemail service is included. I called the retrieval number but I got : invalid number message!!

please advise 

thanks 

Reem

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Former Moderator
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Re: Voicemail Call Failed

Hey @Reem21

 

Welcome to the community🙂

 

We'll have to take a closer look at the details of your account. 

 

You can contact us here or we can send you a PM. 

 

Let us know what suits you best! 



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