cancel
Showing results for 
Search instead for 
Did you mean: 

Voicemail Call Failed

Martel
I'm a participant level 1
I'm a participant level 1

Hi, I have an iPhone 7 and can't set up visual voice mail. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab.

 

I verified I have Visual Voice mail included with my (older) plan. I have also already reset the network settings which didn't help. Is there anything else I have to do to set it up?

 

Thank you,

Mike

 

3 REPLIES 3

Reem21
I'm a participant level 1
I'm a participant level 1

Hello, 

I keep getting call failed message when I tried accessing my voicemail on my iphone 7 today. I checked my new plan that I just upgraded to yesterday and voicemail service is included. I called the retrieval number but I got : invalid number message!!

please advise 

thanks 

Reem

FidoJo1
Former Moderator
Former Moderator

Hey @Reem21

 

Welcome to the community🙂

 

We'll have to take a closer look at the details of your account. 

 

You can contact us here or we can send you a PM. 

 

Let us know what suits you best! 



FidoGabrielle
Former Moderator
Former Moderator

Hey there @Martel !

 

Welcome to the community. Smiley

 

 

I'm sending you a PM so we can check that out!