Viewing old bills

Viewing old bills

Viewing old bills

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I'm a Participant Level 2

Viewing old bills

i want to view the old bills

 

 

Accepted Solution

Re: Viewing old bills

Solved by Moderator

Hey @ireneroger

 

You have access to your last 18 invoices on MY ACCOUNT on Fido.ca.

 

We have a blog on our Community that let you know how to view your bills here.

 

Hope this helps.

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3 REPLIES 3
I'm a Contributor Level 1

How do I access bills older than 18 months?

Hey @Kris6

 

The bills are only available online for 18 months at a time at which point they can be saved or printed. Invoices older than 18 months are not available online. 

 

If they haven't been printed on your end you can contact us to request a reprint of the bills in question. **Please note that certain fees may apply. 

 

Let me know if you'd like us to pull up a specific bill for you and I'll send you a PM right from here. Smiley 



Moderator

Hey @ireneroger

 

You have access to your last 18 invoices on MY ACCOUNT on Fido.ca.

 

We have a blog on our Community that let you know how to view your bills here.

 

Hope this helps.