Viewing old bills

Reply
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Viewing old bills

i want to view the old bills

 

 

Accepted Solution

Re: Viewing old bills

Hey @ireneroger

 

You have access to your last 18 invoices on MY ACCOUNT on Fido.ca.

 

We have a blog on our Community that let you know how to view your bills here.

 

Hope this helps.

View solution in context
Flag this to a Moderator
Message 1 of 4
1,480 Views
Highlighted
Moderator
Moderator
Solution

Re: Viewing old bills

Hey @ireneroger

 

You have access to your last 18 invoices on MY ACCOUNT on Fido.ca.

 

We have a blog on our Community that let you know how to view your bills here.

 

Hope this helps.



Flag this to a Moderator
Message 2 of 4
1,473 Views
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Viewing old bills

How do I access bills older than 18 months?

Flag this to a Moderator
Message 3 of 4
1,406 Views
Highlighted
Moderator
Moderator

Re: Viewing old bills

Hey @Kris6

 

The bills are only available online for 18 months at a time at which point they can be saved or printed. Invoices older than 18 months are not available online. 

 

If they haven't been printed on your end you can contact us to request a reprint of the bills in question. **Please note that certain fees may apply. 

 

Let me know if you'd like us to pull up a specific bill for you and I'll send you a PM right from here. Smiley 



Flag this to a Moderator
Message 4 of 4
1,399 Views