November 2017
November 2021
can I view the old bills for 2 year ago
November 2021
Hello @VWINTEDU
Welcome to the community!
Fido only keeps bills for the last 18 months anything older you will have to contact customer service and if they still have it then they will be able to assist you.
November 2017
How do I access bills older than 18 months?
November 2017
Hey @Kris6,
The bills are only available online for 18 months at a time at which point they can be saved or printed. Invoices older than 18 months are not available online.
If they haven't been printed on your end you can contact us to request a reprint of the bills in question. **Please note that certain fees may apply.
Let me know if you'd like us to pull up a specific bill for you and I'll send you a PM right from here.
November 2017
Hey @ireneroger
You have access to your last 18 invoices on MY ACCOUNT on Fido.ca.
We have a blog on our Community that let you know how to view your bills here.
Hope this helps.