Hello Streetrossi,
I can understand the frustration seeing others getting apparently better deals. However, you're comparing very different models. If your plan is an XXL, it is a plan under the phone subsidy model. With the subsidised plan model, the cost of devices was incorporated into the cost of plans (ie Small, Medium, Large, etc). Since the cost was incorporated into the plan cost, is not possible to simply remove the subsidy from those plans.
On the other hand, it sounds like your friend has a newer financed Payment Program plan. With the new model, the cost of devices is separate from the cost of plans. Since the costs are separate, you would no longer have a monthly finance charge once you have paid-off the balance of the phone. The newer plans are cheaper because they don't include any monies towards a device.
You should also note that if you have a subsidised plan and did not switch plans, you will not automatically get a new cellphone. In order to finance another device, you would also need to switch to a new plan as the old subsidised plans are not compatible with the new financed model.
You should further note that the cost of the phone is likely to be the same (or very similar) between the different providers. I understand the Rogers offer seems better because it's $0 upfront. However, that pricing is with their Upfront Edge model. That model is more akin to a lease than actual financing. You don't actually own the device at the end of the term. To keep the device, you would need to pay the balance owing. So, rather than pay upfront (ie Fido), you pay at the end with Rogers. The total financing cost for the phone is the same with both providers.
I understand that Rogers' plans may better suit your needs, however, you should note that the 30 GB plan you mentioned might not actually be what you think. It's 15 GB plus 15 GB bonus. That's a promotion Rogers is currently offering. As with most promotions, they might not be available indefinitely and would often have an expiry date. All of the providers have their own promotions from time to time.
I'm not trying to sway your decision in any way. Only you can decide what option best suits your needs.
Hope this helps 😀
Cheers
Hello again,
Thank you for the additional information. You should note I don't work for Fido.
As mentioned, I can understand the frustration seeing others getting apparently better deals. Unfortunately, not all plans are available to everyone at all times. Some plans are promotional plans and some plans are considered loyalty offers. Generally, the better promotions are offered during special events (ie Black Friday, Back-to-School, Christmas, etc).
With regards to loyalty offers, the system would take multiple factors into consideration for their targeted offers. I understand you have been with Fido for a long time. However, tenure duration would only be one factor. In addition, loyalty offers for customers with subsidised plans might be very different from those offered to customers with the new financed plans. Unfortunately, the customer service representatives can only offer the plans the system provides as suitable for that customer.
Hope this helps 😀
Chees
Hello again,
I never said they were apparently getting better deals, I said they were getting apparently better deals. You are still comparing different plan types. Your plan cannot be compared with the other deals because your plan includes the cost of your phone. People will have different plans and types. Some are promotions, some are loyalty offers. As well, some customers, like yourself, have subsidised plans. While the better promotions are usually offered at special times, your friends likely received loyalty offers since, like you noted, it's July. Loyalty offers can be provided as the system sees fit.
People who have gotten their better promotional deals have waited until they were available. People who have gotten better loyalty deals, for one, didn't have subsidised plans. Comparing your loyalty is more entitlement than loyalty
Cheers
