Use Prepaid Account Balance to Purchase New Phone ...??

[Nimpo]

Hello..,

I searched for this topic.., but could not seem to find anything.., sorry if it is posted already.

I would like to know.., if you can use the funds available.., from the balance of a prepaid account.., to purchase a new phone..?

And if you can use funds from one's prepaid account balance.., what is the procedure to make such a purchase..? 

Going to a Fido Store doesn't seem very helpful.., in regards to Prepaid Account questions. 

Thanks.

[Cawtau · Accepted solution]

Hello Nimpo,

  Unfortunately, I don't believe you can use your Prepaid balance to purchase a new phone or device. The monies in your account are for Prepaid mobile services (see here; section 7b). While section 7 isn't specifically related to the purchase of a new phone, a device is not a mobile service.

Hope this helps 😀

Cheers